Process optimization

Sustainable process optimization with process management.

Process management

The term process optimization combines many approaches and methods that are intended to ensure a more efficient process at different points in the company. Process management can be seen as a holistic basis for this. Process management primarily aims to anchor process thinking in the organization by clearly defining roles and responsibilities.

The most common reasons for process management from practice

Although a practised process management forms the starting point for long-term corporate success, in reality, this topic is often approached out of necessity. For example, the process framework is only modelled during upcoming audits – without critical questioning. The result is that the additional tasks are perceived as annoying, and supposed process management is quickly forgotten again.

Even major system changes such as factory expansions or ERP implementations mean that processes have to be fundamentally considered and rethought. Here, it is crucial that interdisciplinary teams understand the process under the usually tight time requirements and thus ensure a smooth transition.

Our recipe for success

Demonstrate tool and method competence and enable your employees to achieve long-term success!

ifp consulting combines competencies from the „high-level approach“ of process management to operational process improvement. This is proven, among other things, by successful SAP implementations [PT-Link?], in which we act as an interface between the departments and the SAP experts to anchor process management in the company. In our projects, roles and responsibilities are made transparent, defined and learned. Process thinking is sharpened across departments. Thanks to our tool competence, we find appropriate solutions that consider the needs of individual departments and integration in the overall system and overall process. With the help of innovative software such as [Process Mining], we can identify deviations in your processes and track them permanently. The top priority is always that we accompany everyday users on the way to using the tool. By gaining competence, your company is taking a sustainable step towards digitization!

We’ll support you at different stages and provide you with new ideas

  • Deriving the target image
  • Choice of suitable process modelling software
  • Modelling and target process development
  • Implementation of collaborative process management hubs
  • Integrative representation of processes and KPIs

Implementation example

The integrative presentation and linking of process indicators in defined process flows are a huge leap to effective meetings and not only convince auditors of goal-oriented action but are also reflected in the company’s balance sheet. As a Signavio partner, we offer you the opportunity to gain initial experience in this area and check added value. [Link to KPI Tree & Performance Increase]

Process management

A process is a sequence of activities with a defined beginning and end. It has one or more owners who are responsible, among other things, for regular reviews and adjustments. Defined and documented processes ensure that tasks are processed uniformly, regardless of the process knowledge of individual people. On the other hand, a lack of standardization leads to inefficient and slow processes that must be avoided. Processes of individual company areas are part of the business process architecture of the entire company. Interfaces and cross-divisional processes must be defined jointly with all those involved within the framework of the specified company-wide architecture. By documenting and complying with the processes, the stability of the processes is ensured despite, for example, increased complexity or the frequency of changes. An essential factor for successful process management is the definition of responsibilities and the assignment to specific roles – from process owners for individual processes to the head of the entire process management.

Process modelling

The modelling of processes for documentation includes every process step in the processing sequence. This includes other input data, documents and systems that are required for the respective process. The process modelling is used to create transparency and to make the process executable even without prior knowledge through a clearly defined procedure. Graphically oriented notations such as event-driven process chains (EPK) or the Business Process Model and Notation (BPMN) are mostly used for visualization. Process modelling can be supported by business process management software such as Camunda or Signavio.

Signavio offers the advantage that your process knowledge is available company-wide in a „collaboration hub“. Comprehensive tools such as process mining and data-based target process definition can be integrated, and target process deviations can be detected when linked to ERP systems.

Process optimization

In addition to process modelling, process optimization is also part of process management. In process optimization, existing and modelled processes are first systematically analyzed. The aims of these process analyses can be cost savings and shortening process lead times or increasing process transparency. With the help of defined process indicators, actual/target comparisons can be carried out, and process weaknesses and causes for deviations can be identified. In the next step, improvement potentials can be derived, prioritized, implemented and recorded in the documentation.

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