Supply Chain | HTS TENTIQ

How could we help?
Our customer HTS TENTIQ is a leading provider of modular space solutions and has a broad product portfolio for temporary and semi-permanent buildings. Order processing takes place across several specialist areas and is characterized by individual customer requirements and a high level of vertical integration.

By designing a standardized order processing process, we were able to create a sustainable basis to enable greater process stability, predictability and efficiency in order processing in the future.

The task:
In order to align the processes for the future, a project was initiated together with ifp consulting to develop a target image for order processing. The aim was also to reduce the number of variants.

The project:
The aim was to develop a holistic vision for order processing that combines transparency, planning stability and efficiency. The focus was on the harmonization of processes, the introduction of clear responsibilities and decision-making paths as well as the targeted reduction of the number of variants – without restricting flexibility for individual customer requirements.

Over the course of the project, it was necessary to integrate the different perspectives and requirements of the specialist departments into a common target image. The high level of complexity due to special parts and individual customer requirements required a structured approach. Another challenge was to integrate existing systems and processes into the new concept in a meaningful way.

At the beginning of the project, a comprehensive analysis of the existing order handling processes was carried out. Process simulations were used in interactive workshops with the departments involved in order to systematically identify potential and areas for action. Based on this, the project team developed a target image for future order processing. Key elements were the definition of delivery classes and the introduction of design freeze and frozen zones to improve the structuring and planning of processes along the entire value chain.

Another focus was on data-based product standardization. In an upstream analysis phase, material master data and characteristic values were systematically processed. With the help of a similarity analysis and automated clustering methods, variants with high standardization potential were identified and grouped based on similar characteristics. On this basis, concrete approaches to standardization were derived – especially in consumption-intensive material classes.

A binding rule book with clear roles, rules and processes was introduced to increase planning stability. In addition, a “frozen zone” was established to enable stable production planning over a defined period of time. The identified measures were bundled into a prioritized implementation roadmap, which serves as a structured guide for the next steps.

As part of the as-is analysis, the current material flows and processes were recorded and a planning database was created.

Consumption-intensive material classes were analysed as part of product standardization. Data-based methods were used to systematically group variants with similar characteristics and derive specific standardization approaches. In one selected class, for example, the number of variants was reduced by 75% – a significant contribution to reducing complexity and simplifying processes from purchasing to production.

For the optimization of E2E order processing, process simulations and various, A new target process was developed in interactive workshop rounds. This is characterized by clear responsibilities, overarching order planning and systematic data recording and analysis. data transfer process. Over 20 optimization measures with responsibilities were defined in a roadmap up to 2028 so that implementation can begin immediately.